PRIVACY POLICY
Last updated: June 2025 · Saleyards Crane Hire (Sole Trader)
Saleyards Crane Hire is operated as a sole trader by Christian [Last Name] based at 110B Dickson Way, North Stradbroke Island QLD 4183. You can contact us about privacy matters at info@thesaleyards.com.au or 0409 538 079.
We collect only the personal information necessary to provide our crane hire services. This may include:
Contact details: name, phone number, email address, and postal or site address
Job information: site details, load specifications, access requirements, and project descriptions
Billing information: company name, ABN, and payment details for invoicing
Communications: records of enquiries, quotes, and correspondence
We do not collect sensitive information (such as health or financial account data) unless strictly necessary and with your consent.
We collect information directly from you when you:
Contact us by phone, email, or through our website
Request a quote or engage our services
Sign a Safe Work Method Statement or other job documentation onsite
Your information is used solely to:
Provide, manage, and invoice for our crane hire services
Respond to enquiries and prepare quotes
Comply with legal and WHS obligations (e.g. lift plans, SWMS documentation)
Maintain business records as required by Australian law
We do not use your personal information for marketing purposes without your consent, and we do not sell or rent your information to third parties.
We may share your information with:
Service providers: accountants, bookkeepers, or software platforms used to manage our business (e.g. invoicing tools), who are bound by confidentiality obligations
Regulatory authorities: where required by law, such as Workplace Health and Safety Queensland or the Australian Taxation Office
Insurance providers: where a claim or incident requires disclosure
We will not disclose your information overseas unless required by law or with your explicit consent.
Your information is stored securely in electronic records (email, cloud-based invoicing software) and physical records where applicable. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access. When information is no longer required, it is securely deleted or destroyed, subject to any legal retention obligations.
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or out-of-date information
Request deletion of your information (subject to legal retention requirements)
Make a complaint about how we've handled your information
To exercise any of these rights, contact us at info@thesaleyards.com.au. We will respond within 30 days.
Our website is a static landing page and does not currently use cookies, analytics tracking, or third-party advertising scripts. If this changes, this policy will be updated accordingly.
If you believe we have handled your personal information inappropriately, please contact us first so we can attempt to resolve the matter. If you remain unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
We may update this policy from time to time. The current version will always be available on our website. Last updated: June 2025.
Saleyards Crane Hire is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).